Hi Folks,

I know that one of the concerns these days with shopping online is security and privacy. Therefore I do everything possible to ensure that any personal details or details to do with your order are protected from unauthorised access. Data transferred to and from our site in encrypted to ensure it is safe from prying eyes. Credit card details are again encrypted in our database.

Collecting and using your data

The information we collect for the purpose of fulfilling your order will be used to efficiently fulfill your order and process your payment. Once your order has been processed, your details will be removed from our database.

If you choose to create a user account and save your details, this will be used only to assist you in making future orders. The personal data you submit will not be passed on to any third party.

If you decide to sign up for my newsletter we will send you occasional emails from Brenda's Pets about products and services, and about pet related events that might be of interest. We do not sell our list or pass your details on to any other party. You may cancel this at any time, after which we won't bother you any more.

State-of-the-art technical standards

For transferring data Brendaspets.ie uses the so-called SSL security system (secure socket layer) together with a 256-bit encryption. This technology offers the best possible security and is also used by all major high street banks, to protect all online banking data. You will know if a site uses encrypted data transmission by the closed padlock symbol on the bottom status bar of your browser.

Security of payment transactions

Payment by credit card is completely safe due to our above-mentioned security standards.

Your password

brendaspets.ie offers a special service in case you should forget your password: Underneath the login section you will find a link "Forgotten your password?". We will send your password to your eMail address immediately.

As only you or persons authorised by you have access to your eMail account, your password is safeguarded against unauthorised access. Please note: you should not entrust a third party with your log-in information and use the SSL encryption when ordering whenever it is available.

Using cookies

While you shop at Brenda's Pets, we need to keep track of your order. The items in your shopping trolley are temporarily stored in our database, but to identify them as your order, a special cookie file is written to your computer. This file is the only part of your computer we can access, and it in no way compromises the security of your computer.

You need to have cookies enabled in your browser for this to work. Cookies are a normal function of modern browsers, and enabled by default.